BA Consulting. Team

Phone:   +1 (647) 401 8646

Greater Toronto Area Canada


Remote Assistance How It Works

PLEASE NOTE:

We bill in quarter hour (15 minutes) increments for remote technical support, for all calls that exceed 5 minutes in length. Billing will be based on your pre-arranged hourly rate.

Live help from Technical Support Reps! How it works... here's how to get live computer help right on your desktop:

  • Call us to let our technicians know that there is an issue: (647) 401 - 8646
  • Click on the following link:
                                                  
  • You will be asked to install a small application which will allow us to take control of your desktop
  • Instant, No registration, No logins (You will need to provide a password to the technician)
  • We have the ability to Scheduled Meetings.
  • Built using standard SSH and VNC software.

System and Network Requirements

For a support representative to view a customer’s desktop, the customer should meet these requirements:

• 28.8Kbps or greater connection, 56K recommended
• Recommend ability to make direct outgoing TCP connections, or availability of a
   SOCKS server or an HTTP proxy
• Required Pentium-class PC running Windows 95, 98, 2000, Me, NT 4.0 or XP


Subcategories:

  • Monthly Maintenance - Maintenance Plan.
  • Networking - Networking solutions.
  • Spyware Removal - Spyware Removal.
  • Remote Access - remote tech support via web application.